Covid-19 Procedures - Still open for business
We’ve updated our operating procedures to make sure that both guests and staff are protected. We understand that guests and their bookers/booking agents will be looking for re-assurances around the safety measures put in place, with this in mind we would like to highlight the additional measures we are taking with all our apartments:
Prior To Check in
The housekeeping team will thoroughly clean the apartment ready for the next guest prior to their arrival. The surfaces will then be re-sanitised before signing off the apartment as ready to be occupied by the next guest.
Cleaning & Hygiene
The frequency of cleaning has been increased with additional focus on high contact areas such as such as doors and lifts.
Housekeepers will use antibacterial sprays, ensuring all surfaces are wiped down as they exit the property.
Measures if a guest has COVID-19
Should someone contract COVID-19 they will be required to inform our reservations team by email to firstname.lastname@example.org.
The person will be isolated in the apartment with no housekeeping services. Food deliveries and any medical deliveries will be delivered directly to the apartment door and left outside to ensure a non-contact delivery.
We appreciate everyone’s support and understanding in these unprecedented times. Should you have any queries please e-mail the team at email@example.com or call 0117 325 3976.
Many thanks The Cleyro Team